![My passport for mac help My passport for mac help](http://www.storagereview.com/images/IMGT7361.jpg)
Copying to an external in Windows and OS X are essentially the same. These kinds of errors are pretty cryptic and not exact and could be many different I/O errors. A couple questions: 1) Do you already have information on the drive or are you just starting to use it 2) Will you being using this drive with Windows and OS X or just OS X One thing to always remember, before you unplug an external drive you need to properly allow it to unmount.
Jan 26, 2008 - When you buy a Western Digital (WD) 1 TB My Book External Hard Drive. To the WD nor can I unmount it (either on this mac or any of my other. I plugged in my wd passport for the first time and discovered that I do not manage to rename it. If I mark it and press return - nothing happens. If I double click with longer pause in between - nothing happens.
You do this using the Eject icon in Finder or right clicking and choosing Eject on Desktop icon (if you use that option) If you don't this can easily lead to problem with the information and data structure on the drive.
. An anti-virus or anti-spyware application installed on your PC. You will need to contact your specific anti-virus or anti-spyware's publisher for assistance determining if this is the case. If the drive contains an NTFS partition indexing may be enabled.
![Disk Disk](/uploads/1/2/5/5/125502078/427724839.png)
There may be some other third party software that is still accessing the drive. This software most often is security, storage management, or backup utilities. WD Smartware, WD Backup, WD Drive Utilities or WD Drive Security programs could be running and accessing the device. Close any WD or 3rd party software that is running to ensure it is not using the drive. Configure or disable the function of your anti-virus or anti-spyware so that it is not using your drive. For assistance doing this please contact the publisher of that software. To check for indexing in Windows, access My Computer (on Windows XP) or Computer (on Windows Vista or 7) and right-click on the drive letter assigned to the drive.
Select Properties. You should see the Allow Indexing option under the default tab. If this is checked, uncheck it. If neither of the above solutions solves the problem, you may have another third-party software that is still accessing the drive.
Make sure you close all open documents and programs before you try to stop the drive. Also, try disabling third-party applications that are not part of the operating system in the Windows Task Manager. If all else fails, shutting down the computer first will safely stop the drive.
You can then unplug the drive from the computer and/or power.